
If you are experiencing this problem, you need to downgrade to Adobe Reader DC 32-bit. At this time, running Adobe Reader DC 64-bit with Document Conversion Service 3.0.024 will result in failed conversion of PDF files. Also, existing servers may get upgraded to the 64-bit version of Adobe Reader DC by your IT support staff. At this time Document Conversion Service only supports the conversion of PDF files using Adobe Reader DC 32-bit.įor our Document Conversion Service users setting up new servers, downloading Adobe Reader DC will give you the 64-bit version by default. Prior to this, only a 32-bit version of Adobe Reader was available. We offer many ways to convert documents to Adobe PDF format and other image formats TIFF/JPEG/PNG and others:Īdobe® has recently released a 64-bit version of its Adobe Reader DC product.



